Billing automation for Direct Bill Partners

Automate every billing cycle, subscription, and Partner Center workflow while giving your customers a branded self-service experience from a single control center.

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Trusted by Microsoft CSP partners worldwide
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Trusted by Microsoft CSP partners worldwide

Manage subscriptions, automate billing, and deliver exceptional customer experiences.

Platform benefits built for Direct Bill CSPs

From automated billing to real-time insights, C3 gives Direct Bill Partners everything needed to run a mature Microsoft cloud business, without enterprise complexity.

Illustration of automated billing where subscriptions, Azure usage, custom services, and taxes and fees flow into a generated invoice

Automate Your Entire Billing Operation

Managing recurring subscriptions, Azure consumption, custom services, taxes, and multiple billing models manually increases operational complexity. C3 automates every billing cycle, ensuring invoices are accurate, timely, and effortless to manage.

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Illustration of subscription lifecycle management with upgrades, cancellations, renewals, seat changes, and billing frequency orbiting a customer icon

Manage Every Subscription with Confidence

Customer upgrades, renewals, cancellations, seat changes, and billing frequency updates happen every day. C3 centralizes the entire subscription lifecycle, helping your team respond quickly while maintaining complete operational control.

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Illustration of a self-service portal where customers purchase services, manage subscriptions, and download invoices, reducing support tickets

Deliver the Self-Service Experience Customers Expect

Modern customers want to purchase services, manage subscriptions, and download invoices without raising support tickets. C3 provides a branded self-service portal that empowers customers while reducing administrative effort.

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Illustration of Microsoft Partner Center feeding C3 Automation for provisioning, synchronization, lifecycle operations, and automated control

Turn Microsoft Partner Center into an Automated Workflow

Managing thousands of transactions directly through Partner Center becomes increasingly difficult as your business grows. C3 automates provisioning, synchronization, and lifecycle operations so your team spends less time managing Microsoft and more time serving customers.

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Growth curve illustration scaling from 100 customers to 1000+ customers managed effortlessly, with team icons at each milestone

Support More Customers Without Growing Your Operations Team

Business growth shouldn't require hiring additional administrators for every new customer. By automating repetitive operational tasks, C3 enables your team to manage significantly more customers with the same operational efficiency.

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Illustration of flexible pricing where pricing, contracts, discounts, and service bundles drive custom per-customer pricing

Simplify Complex Pricing and Commercial Models

Different customers require different pricing, contracts, discounts, and service bundles. C3 gives you the flexibility to manage customer-specific pricing while maintaining consistency across your entire business.

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Illustration of a unified purchasing experience connecting Microsoft services, managed services, support plans, and proprietary offerings

Create One Marketplace for Everything You Sell

Customers increasingly expect Microsoft services, managed services, support plans, and proprietary offerings to be available in one place. C3 brings your complete catalogue together into a unified purchasing experience.

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Business overview dashboard with live revenue chart and subscriptions, renewals, payments, Azure usage, customer growth, and billing metrics

Make Faster Decisions with Real-Time Business Insights

Disconnected spreadsheets and multiple systems make it difficult to understand business performance. C3 provides real-time visibility into subscriptions, billing, Azure usage, renewals, payments, and customer growth from a single dashboard.

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Illustration of one streamlined platform as puzzle pieces uniting billing, customer management, provisioning, and reporting

Deliver Enterprise Operations Without Enterprise Complexity

Scaling a Direct Bill CSP requires mature operational processes, but that doesn't mean managing multiple disconnected tools. C3 unifies your billing, provisioning, customer management, and reporting into one streamlined platform.

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Illustration of a future-ready Microsoft cloud business with licensing updates, billing models, APIs, compliance, and business growth

Build a Future-Ready Microsoft Cloud Business

Microsoft licensing, billing models, APIs, and compliance requirements continue to evolve. C3 is continuously updated to help Direct Bill Partners adapt faster, reduce operational risk, and confidently support long-term business growth.

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Built Around the Complete Customer Lifecycle

From first purchase to every renewal.

  1. Stage 2

    2 Provision

    Automate Microsoft subscription provisioning and activation.

  2. Stage 3

    3 Manage

    Handle upgrades, downgrades, renewals, and lifecycle changes effortlessly.

  3. Stage 5

    5 Support

    Empower customers with self-service while giving your support teams complete operational visibility.

  4. Stage 6

    6 Grow

    Expand your Microsoft cloud business with standardized, scalable operations.

Frequently asked questions

What Direct Bill Partners ask about CSP Control Center.

What is CSP Control Center for Direct Bill Partners?

CSP Control Center is a billing automation platform for Microsoft Direct Bill (Tier-1) Partners. It automates the entire direct CSP lifecycle, from customer acquisition and provisioning to subscription management, billing, support, and business growth.

How does CSP Control Center support the full Direct Bill customer lifecycle?

CSP Control Center manages every stage of the customer lifecycle, from acquisition and provisioning to billing, support, and growth. Partner Center integration automates provisioning, billing and reconciliation run every cycle, and centralized reporting provides the insights needed to scale.

How does CSP Control Center help me manage NCE renewals and subscription changes?

CSP Control Center automates New Commerce Experience (NCE) renewals and subscription changes so you never miss a deadline or misprice a change. Renewals, upgrades, and cancellations run through Partner Center integration, preventing lapses and revenue leakage.

Can Direct Bill Partners offer a self-service purchasing experience?

Yes, CSP Control Center gives you a branded self-service marketplace where customers buy, provision, and manage subscriptions 24/7. This cuts support workload and lets you serve more customers per staff member, including outside business hours.

How does CSP Control Center help Direct Bill Partners grow profitably?

CSP Control Center automates billing and protects margin so revenue scales without a matching rise in operating cost. Automated reconciliation reduces leakage, markup controls safeguard every deal, and reporting shows exactly what's profitable.

Ready to Transform Your Microsoft CSP Business?

Automate billing, simplify subscription management, and deliver exceptional customer experiences with a platform built exclusively for Microsoft CSP partners.

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